Shipping & Returns

Shipping

All prices on our web site and price lists are shown in £ Sterling and do not include shipping.
UK mainland carriage is FREE for pre-paid purchases over £120.00 (excluding secondhand items).
Express carriage and/or transit insurance cover is available subject to a small surcharge.
See summary terms & conditions at http://www.gbaudio.co.uk/terms.htm.

Returns

Items may not be returned without prior authorisation.
Spare parts and special order items are not returnable.
Any faults or shortages must be notified within 3 days of receipt and returned (with authorisation reference) within 7 days.
A re-stocking charge will be applied to cover administration costs.
Carriage charges are non-refundable. Your statutory rights are not affected.

Payment Methods

You can post your order with either Cheque, Postal Order or Bank Draft made out to GB AUDIO.
An order form is available to download at www.gbaudio.co.uk/contact.htm.
Or pay cash over the counter at your local TSB Bank (details on request).
Or pay cash or cheque via your own bank or building society branch or by online banking (details on request).
Alternatively by Card. Acceptable cards:
Visa, Delta, Electron, Access, JCB, Eurocard, MasterCard, Solo, Switch or Maestro.
Telephone or fax your details (name, full address, telephone, card number, security number & expiry date).
For security, we do not recommend that you send your card details by email.
On receipt of your payment we will then contact you with an order confirmation and a VAT invoice will accompany the goods.
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